Support

Something not working, a bottle missing, a sighting to take down? Write to us.

Email support@fingerwell.com. Say which phone you use and what you were doing; a screenshot helps.

Common questions

How do I delete my account?

In the app: You tab → Your data → Delete my account. It removes your account, shelf, pours, hunt list and follows for good. You can export your data first from the same place.

Why does the app ask for my location?

Only while you use it, and only to list stores and sightings near you, or to check you are at a store when you report a sighting. Your position is never stored. See the privacy policy.

A bottle is missing or wrong in the catalog

Tell us the name, the distillery and, if you can, a photo of the label. We add and correct bottles regularly.

I run a store

Sightings are user reports, labelled as such. If you want a sighting removed, or your store left out of The Hunt, write to us from a store email address and we will do it.

Someone is misbehaving

Report the post or the user from the app, or write to us. We review reports within a few days and remove content that breaks the terms.